Memberships
Our members include IT companies, software developers, service companies and organisations across industry in the public and private sector. The numbers are around 1000 worldwide! Approximately 80% are "user" organisations interested in deploying effective, high-quality service management solutions internally, with the remaining 20% suppliers of ITSM products and/or services.
Individual Membership
$401.10
Including GST
Corporate Membership
$2,005.50
Including GST
Student Membership
$60
Including GST
Join itSMF Australia
Elevate Your IT Service Management Career
🤝 Connect Collaborate Grow
Be part of Australia’s leading IT Service Management community
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National & local networking opportunities
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Special Interest Groups (SIGs)
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Industry collaboration across sectors
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Access to a global Service Management professional network
📄 Exclusive Member Resources
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Member-only white papers & case studies
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Industry insights & best practice guidance
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Regular bulletins with informative articles from practitioners
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Access to curated ITSM knowledge content
📚 Learn & Stay Ahead
Continuous professional ITSM development for practitioners
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Free for seminars & webinars for members
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Access to ITIL® resources (member access terms apply)
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CPD points earned for eligible events
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Leadership & speaking opportunities
💼 Professional Benefits
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Discount on selected ITSM publications
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10% Discount on education and training
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Professional Indemnity Insurance discount options
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Access to partner offers (subject to availability)
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Recognition as a member of a respected professional body
Events & Conferences
Engage with industry leaders and peers
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Members free state events and workshops
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Significant discounts for the Annual National Conference
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Exposure to thought leadership and emerging ITSM trends
Why Join?
✔ Strengthen your professional credibility
✔ Expand your industry network
✔ Stay current with evolving ITSM practices
✔ Invest in structured career development
Become a member today
Advance your capability, expand your influence, and connect with Australia’s ITSM community.
To be recognised by industry, professional bodies and user organisations as the premier representative body for IT Service Management (ITSM) in Australia.
Empowering Growth
and Collaboration
Driven by the belief that every professional can foster growth and contribute to collective advancement, we are committed to empowering individuals through collaboration, knowledge sharing, and continuous learning.
Our Vision
Member Testimonials
I got a fair bit out of the session yesterday so will definitely be attending and participating in future
Rod Harris - BMC Helix
“Excellent event jam packed with high quality content, great networking opportunity
and highly experienced Service Management professionals”
2025 Conference Delegate
“As a seasoned professional, I find tremendous value in the depth of discussions and the support available on Service Management Australia. It's a vibrant community that encourages continuous improvement and knowledge sharing.”
Sophia Patel
For Any Assistance Required Please Reach Out
itService Management Forum Australia
Tel: 0416 166 933
Email: info@itsmf.org.au
itSMF Australia Inc
PO BOX 108
Chirnside Park Vic 3116
ABN: 41 821 213 034
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